Jobs

The Tobacco Factory family includes Tobacco Factory Cafe Bar, Sunday Market, Five Acre Farm CIC and Shop, Mark’s Bakery and Grain Barge.

Benefits:

• Food on shift

• Regular appraisal and development

• Access to Hospitality Action’s Employee Assistance Programme for free, confidential help and advice when you are facing problems, difficulties or challenges relating to your home or working life.

• Cycle to work scheme

• Company wide staff discount

• Supplier visits and team days

• Supportive, friendly team

• Ethically and environmentally aware employer – We are part of the Sustainable Restaurant Association, a community of businesses working towards an environmentally restorative and socially progressive UK hospitality sector.

We’re committed to creating a diverse environment. All qualified applicants will receive equal consideration without regard to race, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.

Tobacco Factory Sunday Market: Assistant Manager

We have an exciting opportunity here in our Tobacco Factory team…

Our Sunday Market is the beating heart of our community; and we are on the lookout for a brilliant individual to continue nurturing this thriving event. Are you excited by the handmade, champion sustainability, have a logistical problem solving brain…? This role may be for you! Read on to find out more.

The Sunday Market assistant manager assists the Sunday Market general manager in overseeing the daily operations of the Sunday Market at Tobacco Factory, North St.

This role includes supporting vendor relations, ensuring customer satisfaction, managing market staff and maintaining high operational standards.

This is a part-time position, with flexible hours during the week (around 6 hours for admin-based tasks), and Sunday working forming a key part of the role.

KEY RESPONSIBILITIES:

1. Support Operations Management:

Assist in the coordination of market setup and breakdown.

Supervise market activities in the absence of the market manager.

Help manage market staff; including scheduling, training and performance review.

2. Vendor Relations:

Support the recruitment and retention of a diverse range of vendors.

Act as a point of contact for vendors, addressing their needs and concerns.

Assist in ensuring vendor compliance with market rules and regulations.

3. Customer Experience:

Ensure a positive experience for all market visitors through excellent customer service.

Address customer enquireies and resolve issiues in collaboration with the mark manager.

Gather and respond to customer feedback to improve market offerings.

4. Financial Management:

Assist in the development and management of the market budget.

Support the collection of pitch fees from vendors.

5. Compliance and safety:

Maintain health and safety standards, including food safety regulations where applicable.

Assist in developing and implementing emergency procedures and protocols.

6. Strategic Planning:

Support the market manager in developing long-term plans for market growth and sustainability.

Identify opportunities for market expansion and improvement.

Free meals on duty
Fantastic working conditions, friendly and fun working environment, with a supportive team
Team benefit scheme across all of our venues
Ethically and environmentally aware employer – we are part of the Sustainable Restaurant Association, a community of businesses working towards an environmentally restorative and socially progressive UK hospitality sector.
Access to Hospitality Action’s Employee Assistance Programme for free, confidential help and advice when you are facing problems, difficulties or challenges relating to your homeor working life.
Regular performance appraisals.

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Please send your CV and tell us why you are interested in working with us to market@tobaccofactory.com

We look forward to hearing from you.