Your privacy is important to us and it’s our policy to respect this regarding any information we collect from you. We only ask for your personal information when we need it, and we collect it by fair and lawful means with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain your information for as long as we need it. We protect the data we store within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We never share any personally identifying information publicly or with third-parties, except when required to by law.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at marketing@tobaccofactory.com

What we collect

We collect email addresses for enquiries submitted via the contact form, and when people sign up to receive our e-newsletters.

What we do with the information

We use your information to contact you about things we think you’ll be interested in and to provide you with booking confirmation.

Cookies

A cookie is a small file which can only be downloaded to your computer with your permission.

Cookies in use

Site preferences cookies
These help our website to remember your preferences and provide you with the best experience. You are able to block these cookies if you wish, but some are essential for the functionality of the website, so blocking them may impact your experience whilst visiting our site.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties.

You can manage cookies in your browser settings which will give you options to disable and delete cookies. For further information on how to do this please visit http://www.aboutcookies.org.uk

Google Analytics

We use Google Analytics which is one of the most widespread and trusted analytics solutions for helping us to understand how you use our website and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.